Usage Policy
for Your Partner Services
Introduction
Your partner application considered one of the innovative
electronic services packages for customers to facilitate their daily operations
easily and safely.
The application provides a number of features, most notably:
·
Manage all client accounts and
view the balances at any time.
·
View customer process history.
·
Receive alerts and
notifications.
·
View the locations.
Contact Us
Dear customer, if you have any questions or would like to obtain
more information about how the service deal with information and data, you can
contact us.
Targeted Audience
This application targets all customers who want to control their
spending.
Usage Policy
This policy (which should be read carefully by the user) applies to
all users of the application, and the service is committed to protecting
personal information and privacy rights related to customers.
By using this application, you acknowledge that you have read and
understood the terms and conditions of use and that you agree to be bound by
all of their terms.
Terms and Conditions for the application, referred to
as the “Service:”
When using this service, the client agrees to all the terms and conditions
mentioned below:
1.
Although the “service” has
taken all possible security measures to protect against the threat of the
Internet, the “service” is not responsible for any damage that may be caused to
the “Customer” as a result of the potential risks on the Internet, and that the
customer alone bears all the risks arising from Use this "service".
2.
The “service” agrees to provide
the “Service” to the customer, and the “Customer” is considered responsible for
providing and maintaining the devices and all the costs, the “service” does not
bear any responsibility resulting from a defect in the software used by the
“Customer” or if the “Customer” used any additional device or additional
software that might jeopardize the security and effectiveness of the “Service”,
or any viruses that might reside on the “Customer” personal device that would
expose the important data of the “Customer”, without any responsibility on the service.
3.
The service does not hold any
responsibility in the event of non-access to the service via the Internet if
the reason for this is the weakness of the telecommunications networks or the
lack of requirements for the operation of the electronic channel.
4.
The “service” shall provide the
“Customer” with operating instructions that contain detailed information about
the “Service”, and the “Customer” is obligated to strictly follow these
instructions when he/she wishes to obtain and use the “Service”.
5.
The “service” has the right to
withhold the “Service” from the “Customer” at any time for any period without
prior notice and without providing any justifications.
6.
The customer must change the
passwords upon first accessing the service, and the "customer" bears
full responsibility for protecting the user code, passwords, and any other
information provided by the " service ". The customer is also
obligated to maintain the identification code and passwords, not to leak them,
and to keep them secured. The "client" also releases the " service
" from any responsibility or damages that may occur as a result of
non-compliance, or as a result of misuse of the "service".
7.
The “Customer” fully
understands that the user code and passwords identify the “Customer”.
8.
If the “Customer” feels that
someone is tampering with his/her accounts through the “Service”, or that the
user code and passwords have been exposed by “another team”, the “Customer” is
obligated to inform the “service” as soon as possible, and then confirm that in
writing The customer remains responsible for all process
resulted from the use of his user account and passwords until the end of the
day.
9.
The service will be temporarily
suspended if the password to access the service is entered incorrectly five
times in a row, and the customer must visit his branch in this case to
reactivate the service.
10.
Either the service or the
customer has the right to terminate this service with a written notice sent to
the other party at his address, and the “service” can also terminate the
“service” without any prior notice.
11.
This service is considered void
without notice to the customer in the event that the customer attempts to
tamper / forgery / hack the service or the information using the service.
Customer Privileges
·
The customer has several privileges
related to the handling of his/her personal data. These privileges are
described in this section. To claim these privileges, the customer must contact
the service. The customer must always consult the service regarding the
processing of his/her personal data.
·
The customer always has the
opportunity to correct the personal data if it is incorrect by revisiting one
of the service branches.
·
The customer has the right in
some cases to request deletion of personal data if the customer wishes to use
these privileges.
Policy Update
The service reviews and updates this policy from time to time as
needed, and this policy is subject to change at any time without prior notice.
Therefore, we recommend that you review the policies periodically. If the service
decides to update this policy, such changes will be posted on the application
so that the customer is always aware of the information being collected. The
purpose of this notice is to explain to the customer in the clearest way possible
what information is being collected, how it is used, and what rights the
dealing with it. If there is a provision in this privacy notice that you do not
agree to, kindly stop using the application immediately.
Data Security
All necessary precautions will be taken at all times to protect
your personal data held by us from misuse, loss, unauthorized access,
modification, or disclosure. Note that the service has standard technical and
procedural security procedures to provide a strong security environment, where
the adequacy of these procedures is regularly reviewed.
Disclosure of Personal Data
By using the service Mobile Application (the “Application”) and/or
by submitting your information, you consent to the collection of information
that you disclose on the application by this policy.
The confidentiality of the data held by the service relating to the
customer will be maintained. However, the service may provide such data to the
following parties:
·
Any regulatory, law enforcement
agency or court of law.
We retain this information as necessary to resolve disputes in
connection with process and otherwise, as needed, to provide customer support
and troubleshoot problems as permitted by law We collect personally
identifiable information (name, phone number, account number, etc.)